00915     2200289   4500001002100000005001500021035002000036007000300056020001900059082001900078084001800097100006800115245007000183250001800253260004900271300003800320440004200358650001800400850002400418504002900442990002600471990002600497990002500523990002500548990002600573990002600599INLIS00000000001052320170928095409  a0010-0917000050ta  a9786020311029;  2[22];a332.17;  a332.17 IKA m;  aIkatan Bankir Indonesia;tMengelola Kualitas Layanan Perbankan;  aMengelola Kualitas Layanan Perbankan; /cIkatan Bankir indonesia;  aed 1.; cet 2;  aJakarta; :bIkatan Bankir Indonesia;,c2014;  aXIV+312 hlmbilustrasic22.5 cm :  aMengelola Kualitas Layanan Perbankan;  aLayanan Bank;  aperpusdakotakediri;  abiblio.; Daftar Pustaka;  a035415/PU-KDR/HD/2017  a352216/PU-KDR/HD/2017  a35217/PU-KDR/HD/2017  a35417/PU-KDR/HD/2017  a035415/PU-KDR/HD/2017  a352216/PU-KDR/HD/2017