00683     2200241   4500001002100000005001500021035002000036007000300056008004100059020002200100082001100122084001700133100001900150245006000169260003000229300002800259650002400287504003100311250001000342850002300352990003300375990003300408INLIS00000000001620220210115102425  a0010-0121000335ta210115                g          0 ind    a978-979-731-054-X  a658.81  a658.81 FAN p0 aFandy Tjiptono1 aPrinsip-Prinsip Total Quality Service /cFandy Tjiptono  aYogyakarta :bANDI,c2003  axii, 176 hlm. ;c23 cm.  aMANAJEMEN PENJUALAN  aBiblio. : hlm.173-175 hlm.  bCet.3  aPerpusdakedirikota  a010810(10402)/PU-KDR/HD/2006  a010845(08977)/PU-KDR/HD/2004