na INLIS000000000016623 20210210100555 0010-0221000183 ta 210210 g 0 ind 978-979-3323-03-9 658 658 FRA c Francis Buttle Customer Relationship Management (Concepsts and Tools) : Manajemen Hubungan Pelanggan / Francis Buttle ; alih bahasa Arief Subiyanto ; editor Setiyono Wahyudi Malang : Bayumedia Publishing, 2007 xxii, 432 hlm. ; 24,5 cm. Judul asli : Customer Relationship Management MANAJEMEN Arief Subiyanto Setiyono Wahyudi Perpusdakedirikota Biblio. : hlm.430-431 Cet.1 016918(030245)/PU-KDR/HD/